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Client Partner, Services

City: 
WEST
Description: 

Company Information

As the world's leading provider of business software, SAP delivers products and services which help accelerate business innovation for its customers. They believe that doing so will unleash growth and create significant new value – for their customers, SAP, and ultimately, entire industries and the economy at large - making the world a better place for people everywhere.

Today, more than 82,000 customers in more than 130 countries utilize SAP enterprise software and software-related services – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.

Client Partner, Services
 

SAP Client Partners (CPs) are senior level, pursuit leadership individuals who are responsible for driving SAP Consulting revenue across multiple Lines of Service and through consulting-related software products. In this role, you are expected to work closely with the SAP License organization, Consulting Delivery, Global Support, customers and SAP partners to develop and sell value-based services solutions to your customer-base and to significantly contribute to the overall success of the customer relationship.

 

To be successful, you will need to generate demand for SAP’s service offerings, develop opportunity execution plans, manage a team through the process of scoping and estimating project(s) to meet client needs and SAP business parameters, and manage the customer relationship(s) from initial discussions to close of deal.

 
Responsibilities

·         Ensure holistic success of your accounts as measured by revenue, profitability and customer satisfaction

·         Develop a territory plan to penetrate and maximize the opportunities within your accounts to develop a sustainable and recurring book of business

·         Work with License teams and other SAP Lines of Business on territory planning, lead generation activities and managing customer escalations

·         Forecast 3x pipeline maintaining accurate and timely reporting in CRM and other appropriate systems

 
Qualifications:

·         Minimum of 5 to 6 years of ERP/CRM and/or Business Analytics services sales, delivery, and/or account management experience

·         Strong track record of new account development, territory building and quota performance

·         Driven sales professional with strong capabilities in the following:

-        Quota attainment/account planning

-        Pursuit leadership

-        Problem solving and negotiating

-        Trusted Advisor

-        Effective communication

-        Relationship management

·         Bachelor’s Degree

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