Publisher Account Manager

Santa Monica

The company has been in existence for over 20 years which translates to long-standing partnerships with high-quality publishers and influencers. Our company provides them access to hundreds of retailers and we offer an easy integration platform. One of the biggest benefits is our dynamic cost-per-click pricing proprietary systems that allow publishers to earn more for their high-quality traffic placements. We are able to pay Publishers premium rates for the high-quality traffic they send to our retailers and publishers really value that, while retailers benefit.
Voted a “Best Places to Work,” our culture is driven by self-starters, team players, open-minded people and visionaries. Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU. We offer top benefits including flexible time off, casual work environment, competitive comp, and more!

• Manage, retain and accelerate growth of accounts through highly pro-active client engagement including the evaluation of Publishers’ long term strategic objectives’
• Upsell your Publishers on company growth tools within your portfolio to increase revenue
• Develop strategic plans for client portfolio to drive revenue growth, deliver on KPIs and achieve operational excellence.
• Become a key strategic partner to top tier publishers
• Identify and create new value opportunity with top tier publishers
• Identify opportunities to align our current or potential product offerings with the goals and themes of top tier publishers
• Closely monitor and evaluate campaign performance. Work closely with analytics team on campaign strategy and optimizations.
• Resolve account issues pro-actively and expediently; work cross departmentally for issue resolution when needed.
• Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings.
• Attend tradeshows/conferences to evangelize our value proposition to new and existing clients. Successfully evangelizing how Publishers can benefit
• Utilize internal and Salesforce dashboards to understand progress against targets and how to reach them
• Quarterly QBRs for top Publishers
• Regularly analyzing data around how a Publisher is performing, benchmarking them against their competitors and providing suggestions for how they can grow
• Compiling and analyzing Publisher reports in regards to activities with specific merchants
• Working with the Operations team to ensure seamless implementation of company technology
Required Skills, Knowledge & Experience:
• 3 or more years of account management experience with a proven track record within a structured sales environment
• Solid understanding of the advertising, affiliate, paid search, online publishing or media industry
• Understanding of CPC and CPA cost models and KPIs associated with Publisher ecosystem (revenue per redirect, revenue per session, conversion, cost of sale, etc.)
• Demonstrated success in negotiating, relationship building, and account management
• Strong analytic, quantitative, and technical aptitude with great attention to detail
• Driven to help publishers find growth opportunity
• Excellent verbal, written, and communication skills
• Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
• Salesforce/Microsoft Office/Excel/PowerPoint
• BA/BS degree

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