Mortgage Loan Officer - Consumer Direct


Required Skills, Knowledge & Experience:
· College degree
· NMLS Registered and/or Licensed Mortgage Loan Officer
· 2-4 years of sales experience
· Strong verbal skills, in person and by phone
· Exemplary teamwork, interpersonal, organizational and customer service skills
· Ability to problem solve and balance priorities
· Thrives working in a fast-paced environment
· Proficient with Microsoft Office Suite

· Coordinate customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including, but not limited to: counseling and pre-qualifying potential home buyers; taking complete and accurate application; obtaining all necessary support documents along with the appropriate fees and lock in information; overseeing the loan process by monitoring loan status and ensuring conformity with term; assisting in collecting additional documents and promptly communicated loan status to all interested parties; and obtaining loan documentation after closing as directed by corporate or senior management.
· Maintain a professional image and standards consistent with company policies and procedures.
· Follow through on all professional conditions and education requirements for licensure.
· Adhere to organizational procedures for loan processing.
· Formulate and follow origination strategies to develop opportunities via both internal and external sources.
· Interview applicants to develop information concerning their needs and desires, and in so, determine buying strategy and probable product match.
· Keep up to date with changing rules, regulations, and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies.
· To keep informed of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both governments insured and privately insured mortgages.
· Performing such duties and assuming other responsibilities as may be assigned.

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